Billing, plans & VAT
The Billing screen is the place where plan status, usage limits, credits, invoices, and the workspace VAT profile all live together. During the pilot phase most teams open it twice: once at the start to confirm the plan, and once before inviting more users.
Subscription statuses
Status chips you may see:
- Trial — pilot or free-evaluation window.
- Active — paid plan in good standing.
- Grace — past the renewal date, but inside the grace window.
- Past due — payment failed and grace has expired.
- Blocked — a hard restriction is in effect.
- Canceled — the workspace is wound down.
Workflow actions can be limited when status is Past due or Blocked. Read paths stay available so you keep visibility into your own data.
What you can manage from this screen
- Change or upgrade the plan.
- Buy credit packs to extend the current cycle.
- Track monthly usage against plan caps.
- Review the invoice history.
- Save the VAT details used in billing and compliance flows.
Usage and limits
Usage cards show processed volume and plan caps for the current billing cycle.
If you hit a plan limit, some actions may be blocked until:
- the cycle renews,
- credits are added to extend the cycle, or
- the plan is upgraded.
This is a soft brake, not a wall. You always keep access to what you have already registered.
VAT profile
The Billing screen includes a VAT profile form for organization-level VAT details. These are the values that show up on invoices and that downstream compliance flows can reference.
A reminder we put under that form for a reason: the VAT profile is not a substitute for tax advice. Validate the specifics with your own advisor.
Invoice history
The invoice ledger panel keeps the history of past invoices. Each entry shows the issue date, currency, amount, and reference. Use the ledger when you need to forward an invoice or reconcile it on your side.